Never miss another call.
A receptionist built for your business. It answers day and night, in English and Spanish, takes the whole job down, and sends it to your team before the caller has put the phone down.
Month to month. No contracts. Live in about two weeks.
- ReceptionistThanks for calling Rivera Plumbing. This is the receptionist. How can I help?
- CallerHi — my water heater is leaking all over the basement.
- ReceptionistIs the water still running, or were you able to get the shutoff valve closed?
- CallerIt is still going, and I do not know where the valve is.
- ReceptionistThe shutoff valve is usually right above the heater, on the pipe going in. Can you tell me your service address, please?
- CallerFourteen Oak Lane, in Galloway.
- ReceptionistThank you. What's the best number to reach you at tonight?
- CallerSix zero nine, five five five, one two three four.
- ReceptionistPerfect. I am sending this to the team right now as urgent, and someone will call you straight back.
- CallerOkay — thank you so much.
A call the way it actually goes. Yours would know your services, your towns, and who to reach.
Most people who don't get an answer call the next number on the list.
of calls to a small service business arrive outside office hours — nights, weekends, lunch.
One missed job is usually worth more than a month of this. That is the whole arithmetic.
of calls answered, taken down completely, and in your inbox before you call back.
The first figure is the industry range for after-hours call volume; the rest is just what the receptionist does.
Three steps, and then it just answers.
We build it around your business, you break it in before anyone else hears it, and then it works your line.
- 01
We interview you
Twenty to thirty minutes about the business: what you do, where you go, who answers for what, and every question your callers actually ask.
- 02
We build and you test it
We write your receptionist, you call it and try to break it for a few days, and we fix whatever you find. Nobody else hears it until you are happy.
- 03
It answers your line
Forward your number, all day or after hours only. Every call comes back to you as a summary with the recording. Your number never changes.
A front desk that never goes home.
Answers around the clock
Every call or after hours only — your choice. No hold music, no voicemail, no ringing out.
English and Spanish
It follows whichever language the caller starts in, and switches mid-call if they do.
Takes the whole job down
Name, number, address, what they need, how urgent — with the right follow-up questions for your trade.
Puts a person on
Warm transfer to whoever you choose, with a spoken summary first. Urgent only, or business hours only — your rules.
Summaries in your inbox
Who called, what they needed, their number, and a link to the recording — the moment the call ends.
Works on your number
Forward the line you already have. Nothing on your trucks or your signs has to change.
Month to month. No contracts.
First month up front. Setup covers the interview, the build, and testing it with you before it ever answers a real customer.
After-Hours
Nights, weekends, and overflow. The team keeps daytime.
Full-Time
Every call, 24/7. Bilingual, warm transfer, every call summarized to your inbox.
Full-Time Plus
Busier lines, several crews or locations, more people to reach. Anything bigger is a custom quote.
Bigger than that, several locations, or something unusual? We'll quote it.
A family company in New Jersey.
Barralaga Capital is run by one family. We build software, and this is the part of it we use ourselves — the receptionist answers our own family's business every day.
That is also why we don't sell it as a sign-up form. We interview you, build it around how you actually work, and manage it after it goes live. When your prices or your people change, you tell us and we change it.
Honesty, family, service. In that order.
“We don't sell what we don't use. Our own line is answered by one of these.”
Let's hear it on your line.
Tell us what your business does and we'll build one for it. You hear it before any of your customers do.
- We answer within one business day.
- A twenty-minute interview, then we build it.
- You break it in for a few days before it goes live.